Floor Manager (m/f/x)

As a floor manager, you are the first point of contact for our customers in the shop and are responsible for your own floor. Your goal is to advise customers about current trends and products in a professional and competent manner.

Join our team

Your tasks

• Utilize your sales expertise to help you and your team create a customer-centric atmosphere and deliver excellent service on the shop floor
• Utilize your sales expertise to help you and your team create a customer-centric atmosphere and deliver excellent service on the shop floor
• Ensure appealing visual merchandising with a focus on brand-aligned product presentation
• Ensure smooth processes in product handling and create strategic product placement
• Maintain a clean, well-organized, and welcoming sales floor environment
• Guide and motivate employees in day-to-day operations while fostering an engaged, customer-oriented team culture
• Take on administrative tasks and support internal trainings to enhance operational processes and contribute to the team’s development
• Take on administrative tasks and support internal trainings to enhance operational processes and contribute to the team’s development
• Guide and motivate employees in day-to-day operations while fostering an engaged, customer-oriented team culture
• Maintain a clean, well-organized, and welcoming sales floor environment
• Ensure smooth processes in product handling and create strategic product placement
• Ensure appealing visual merchandising with a focus on brand-aligned product presentation

Our requirements

• Completed commercial training and/or equivalent experience in retail is an advantage
• Completed commercial training and/or equivalent experience in retail is an advantage
• Minimum of 2 years of sales experience in streetwear, footwear, sporting goods, or accessories
• Strong sales orientation combined with the ability to quickly identify customer needs and respond to them individually
• Openness to new ideas and a desire for continuous development and improvement of the work environment
• Strong team and communication skills, along with the ability to handle criticism and resolve conflicts
• Ability to work independently with a solution-oriented mindset
• Excellent command of the local language and English, both written and spoken
• High level of self-motivation, resilience, flexibility, and reliability
• Interest in our core sports, current scene trends, and product knowledge is an advantage
• Interest in our core sports, current scene trends, and product knowledge is an advantage
• High level of self-motivation, resilience, flexibility, and reliability
• Excellent command of the local language and English, both written and spoken
• Ability to work independently with a solution-oriented mindset
• Strong team and communication skills, along with the ability to handle criticism and resolve conflicts
• Openness to new ideas and a desire for continuous development and improvement of the work environment
• Strong sales orientation combined with the ability to quickly identify customer needs and respond to them individually
• Minimum of 2 years of sales experience in streetwear, footwear, sporting goods, or accessories

Start

Immediately

Employment extent

Full-time

Location

Shop Tampere

Contact person

Juuso Karsikas